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Direct Energy: Texas Retail Electricity Provider

Are you looking for a new retail electricity provider (REP)? helps you learn more about your options. Read on to discover more about Direct Energy in Texas or choose your city from the list below for more information about its Texas electricity plans.

Corpus ChristiDallasDentonFort Worth
GarlandGrand PrairieHoustonIrving

Company history

The company operates in 46 states plus the Washington, D.C. It is an electricity and natural gas supplier that is wholly owned by Centrica, plc. DNV KEMA ranked it as the #1 competitive retail energy supplier in North America. Headquartered in Houston, the company is the third largest REP in Texas.

Since Centrica's acquisition in 2000, the company has continued to grow. It serves more than 6 million customers in North America and more than 20 million customers worldwide. The company employs more than 6,000 and offers plans for both residential and business customers. In 2013, the Houston Business Journal named it one of the healthiest places to work.

Disclaimer: Ranking information was assessed in April of 2015 and is subject to change.

Community involvement

In Texas and across the U.S., the company is involved in many different community projects. The Volunteer Citizen of the Year program operates in Canada, Illinois, New York, Ohio and Pennsylvania, and recognizes volunteers and organizations making a difference in their local communities. The Reduce Your Use for Good program provides grants to charitable organizations to lower energy usage and make energy efficient upgrades. The company encourages employees to unite to benefit causes for which they share a passion and supports other various community projects through sponsorship and partnership.

What is different?

Beyond its role as a Texas REP, Direct Energy offers a variety of other home services:

  • HVAC – Airco Mechanical, Airtron and One Hour Heating and Air Conditioning® provide home HVAC services.
  • Electrical – Mister Sparky® electrical service can update wiring, repair circuits and make new additions to existing electrical systems.
  • Plumbing – Benjamin Franklin Plumbing® in Texas offers general maintenance, installation and repair of plumbing systems.
  • Home protection plans – The company also offers home protection plans that warranty electrical, plumbing and HVAC systems.

Important numbers for Direct Energy in Texas

For residential customer service of your electricity plan, call 1-888-305-3828. If you have a Power to Go Prepaid electrical plan, call 1-877-866-6601 for customer service. For a power outage or emergency contact your Texas utility directly.

Updated: 7-7-2015